Overview


The purpose of this IVR is to play an arbitrary IVR Prompt.


Here is how to prepare a prompt to work as an Early Greeting:
  • Create a prompt with the default audio recording:
    $ /home/ssp/scripts/ivr_prompt_utils -E I_ENVIRONMENT -c greet_audio.sln early_greeting 'This is an early prompt'
    New prompt created with i_ivr_prompt = 30
    


Call routing setup

  1. Add Vendor Connection. Set the Asterisk's host/port in the Destination field of Vendor Connection (ex: 192.168.0.100:5062).
  2. Set the CLD Translation Rule for the connection to the value for example s/.*/prompt_30/, where 30 is the i_ivr_prompt value for the desired prompt.
  3. Configure call to be routed via this Vendor Connection.